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Oracle Utilities Customer Care and Billing Release 2.4.0
4.3.1.1f Manage Credit Card Payments
Brief Description
Actors/Roles
Business Process Diagrams
Manage Credit Card Payments Detailed Process Model Description
1.1 Evaluate Customer Account
1.2 Post Payment Details
1.3 Populate Credit Card Details with Override Authorization Code
1.4 Create Payment and Tenders in Frozen Status
1.5 Prepare and Pre-Populate Payment Event, Payment Header and Tenders in Incomplete Status
1.6 Prepare and Pre-Populate Payment Event and Tenders in Incomplete Status
1.7 Populate Credit Card Details with Override Authorization Code
1.8 Populate Credit Card Details
1.9 Request Credit Card Verification and Authorization
2.0 Send Request for Credit Card Authorization
2.1 Receive Request for Credit Card Authorization
2.2 Send Credit Card Authorization or Denial Information
2.3 Receive and Populate Credit Card Authorization or Denial Information
2.4 Review Credit Card Response
2.5 Create Tender's Characteristics
2.6 Select Different Payment Type
2.7 Search for Payment to Cancel
2.8 Request Cancel
2.9 4.3.1.1 Manage Payments
3.0 Request Cancel Credit Card Transaction and Populate Details
3.1 Send Cancel Credit Card Tender to Authorization Provider
3.2 Receive Request to Cancel Credit Card Tender
3.3 Send Credit Card Cancel and Reversal Information
3.4 Receive and Populate Credit Card Cancel and Reversal Information
3.5 Create Tender's Characteristics
3.6 Confirm Credit Card Cancellation
Installation Options - Control Central Alert Algorithms
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